This Services Agreement (this "Contract") is to be considered automatically entered into by any persons digitally accessing this document (“Client”) and [GHL SaaS Video], a [State] limited liability company (the "Agency"). This engagement between Agency and Client is to be considered active starting on the transaction date of purchase made by Client, as reflected on Agency’s payment processor records (”Effective Date”).
"Work Product": The video asset(s) that Agency creates for Client. Video production services limited to scripts, storyboarding, editing, 2D motion design, sound design, stock asset provision, and creative consulting.
"Request": Written notification by Client for Agency to perform a desired modification to the work product.
"Changes" and "Revisions": Modifications and/or edits performed on Work Product pursuant to Client's request.
"Approval": Written notification by Client to Agency that project is approved.
“USD”: United States Dollars ($).
1.1 Project.
The Client is hiring the Agency to do the following: Render video production services limited to storyboarding, 2D motion design, sound design, stock asset provision, and creative consulting. Each individual Work Product is not to exceed 45 seconds of run time duration unless deemed necessary by Agency and agreed upon in writing. Client acknowledges Agency is not assisting in the setup of paid advertising campaigns or any other services related to advertising and marketing.
1.2 Schedule
Agency will begin work on the date that Client purchases Work Product, and the work is ongoing in accordance with Section 1.5 and Section 5 or final approval by Client. This Contract can be terminated by either the Client or the Agency pursuant to the terms of Section 5, Term and Termination.
1.3 Onboarding
The Client acknowledges and agrees that all supporting files and documents required by Agency to execute Work Product must be uploaded to the “Brand Assets” section of Client’s Portal no later than 7 calendar days after payment. Furthermore, client must also submit their first Task in the “Projects” section of Client Portal within 7 calendar days after payment. If Client fails to execute the aforementioned onboarding procedure, this Agreement is automatically terminated 8 calendar days after payment with no possibility of refund. Furthermore, Agency is not obligated to execute changes to Work Product in any Phase (outlined in 1.4) if Client omits, neglects, or erroneously executes the onboarding procedure in any way, including but not limited to: Uploading old branding, leaving questions blank, not uploading photos, designs, source files, and any other supporting documents required by Agency for full execution of Work Product.
1.4 Approvals
The Client acknowledges and agrees that the Work Product, including scripting, storyboarding, and animation, shall each be treated as its own project phase, and therefore undergo separate approval phases. Once the Client provides written approval for the Work Product in each phase, the Agency is not obligated to revisit or execute changes to previously approved phases. Furthermore, the Agency shall not commence the next phase of work on the Work Product until the current phase has been approved in writing by the Client, specifically stating “Approved”. This mutual understanding establishes a clear framework for the approval process and ensures efficient progression through each phase of Work Products.
1.5 Timeline
Client has 7 calendar days to request Changes to each Work Product created by Agency after delivery. If no approval occurs before the 7-day period, Agency retains the right to charge Client $500 to cover operational expenses caused by the delay. The total sum charged for delay is not to exceed $1,500 if multiple Work Products need approval. If no approval occurs 7 days thereafter, Agency is not obligated to provide any further Changes to Work Product. Client acknowledges Agency will provide up to 10 Revisions per each work product. Additional revisions will incur an additional charge of $50 per requested revision. Agency is responsible for providing Changes to Client in a reasonably time-sensitive manner.
1.6 Client Use of Work Product